Fraud Case Manager
A user interface that allows hands-on management of cardholder fraud cases
With Case Manager, you can manage cardholder fraud cases through your own user interface without having to submit a case. It’s user friendly and gives your team direct access to view and manage fraud issues quickly and easily. With direct access, you can bypass the fraud call center for a better cardholder experience and work directly with cardholders to assist with their fraud concerns.
Managing and mitigating cardholder fraud
Provides information for audit and case notes
No wait time to call out or speak to a Fraud Analyst
View card and transaction level detail